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Privacy Policy

Last updated: February 9, 2026

Hello Why ("we", "us", or "our") provides end-to-end software engineering services — including mobile applications, backend systems, cloud infrastructure, frontend solutions, and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our applications and services.

Information We Collect

We aim to collect the minimum information necessary to provide our services.

• Information you provide: Data you voluntarily submit, such as account details, feedback, or support requests.
• Usage data: We may collect anonymous usage statistics such as app version, device type, operating system, and general interaction patterns to improve our services.
• Device information: Device model, operating system version, and unique device identifiers may be collected for diagnostics and analytics.

How We Use Your Information

• To provide and maintain our services
• To improve and optimize user experience
• To respond to support requests
• To detect and prevent technical issues
• To comply with legal obligations

Third-Party Services

Our apps may use third-party services that collect information. These services have their own privacy policies. Common third-party services we may use include:

• Analytics providers (e.g., Google Analytics, Firebase Analytics)
• Crash reporting services (e.g., Firebase Crashlytics)
• Cloud infrastructure providers

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. When data is no longer needed, we delete or anonymize it.

Data Security

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Request data portability

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:
info@hello-why.com